Privacy Policy

1. Information we collect

Account: the identifier from Sign in with Apple (Apple sub), the email address if you choose to share it, and the display name.

Journal content: text, photos, and audio stay on the device by default. iCloud sync can be turned on only while Premium is active. The full original remains on this device, and the same journal is synced to iCloud under the same Apple ID. Drafts, Face ID settings, subscription status, and login information are not sent to iCloud.

What the generation feature sends to our servers: text you enter, or a transcript made into text on the device, template information, and the number of photos. We do not send the photo files, pixels, capture metadata, or audio files.

Subscription: the App Store transaction identifier, product, expiry, and subscription status. We do not collect card numbers.

Generation count while signed out: a hash of a device key stored on the device, and the number of successful generations that month. Deleting a journal does not reduce that count.

Technical information: device and log data needed to run the App and investigate failures. This does not include payment information.

2. How we use it

Sign-in, session management, and creating and showing journal pages.

Checking Premium, restoring purchases, and preventing misuse.

Replying to inquiries and meeting legal duties.

Improving the service with statistics that do not identify a person.

3. Third parties and processors

Apple: sign-in and in-app purchases. If iCloud sync is on, the original stays on this device and a copy is stored in Apple's iCloud.

Generative AI processors (for example, a model provider reached through OpenRouter): they receive the text or transcript needed to make a page. They do not receive photos. We do not sell this data as training data.

Except where the law requires it, we do not provide personal information to a third party without your consent.

4. Transfers outside your region

Text that has been sent may be processed on servers outside Japan and Hong Kong in order to generate a page. Photos are not included.

5. Payments

Monthly and yearly auto-renewing subscriptions are charged by Apple. Cancellation and refunds follow Apple's process.

6. How long we keep it

Account information and subscription status on our servers are kept while the account is active.

Text sent for generation is not kept longer than needed to finish generation and investigate failures. The exact number of days will be updated once operations are fixed.

Journal data on the device, including photos, stays there until you delete the App or erase it through the device.

If iCloud sync is on, a copy of the same journal is also kept in Apple's iCloud, in addition to the original on this device. Retention and deletion follow Apple's iCloud rules. Turning sync off in the App does not automatically delete the iCloud copy.

7. Security

Traffic uses HTTPS. Access is limited to what is needed.

8. Access, correction, and deletion

You can ask to access, correct, stop use of, or delete personal information we hold. You can also use "アカウントを削除" (Delete account) in the App. Contact: contact@anshopals.co.

Deleting the account removes the account on our servers and its link to the subscription. Journals and photos on this device are not deleted. If you use iCloud sync, the journals in iCloud are not deleted automatically.

Deleting the account does not cancel the Apple subscription. Cancel it in Settings or in App Store subscription management.

9. Children

The App is a general-audience service and is not primarily directed at children under 13. We do not knowingly collect personal information from children under 13.

If you are a minor, get a parent or guardian's consent before buying Premium or any other paid plan.

10. Changes

If we change this policy, we update the date on this page. We may also tell you in the App about an important change.

11. Contact

Operator: Ansho Pals Limited

Registered in: Hong Kong

Email: contact@anshopals.co